Since its inception in 2011, Katalyst Software Services Limited has proudly offered world-class software services and solutions to hundreds of clients across a wide scope of professional areas. Some of our customers are giants in their industries; many are smaller scale, but all of them are equally valued and treated with the same care and attention that define the mission of Katalyst.
That‘s why so many companies have turned to Katalyst to meet their digital and e-commerce needs. Our industry-leading end-to-end solutions can be easily implemented and allow for smooth, intuitive, and efficient processes for all users.
“E-commerce is ever-evolving,“ says Vivek Ghai, Sr. Vice President – Digital and E-Commerce at Katalyst Software Services Limited. “We help our clients get ahead of the competition by recommending and implementing the latest in technology.“
How We Do It
Katalyst‘s e-commerce experts guide our clients in introducing top platforms such as Magento, Shopify, BigCommerce, and others into their workflows. More than that, however, Katalyst will work with customers through every step of the process, from consulting to post-implementation support. That‘s the Katalyst Commitment: a dedication to excellence and customer satisfaction.
While working with a leading sports brand, we helped them switch over from a legacy system to a Magento-based platform, in unison with customization software for t-shirts and baseballs. The team at Katalyst went to bat with an accelerated launch strategy.
“We delivered the solution in record time,“ recounts Ghai. For the client to meet his deadline, a process that normally takes eight to ten months to deliver is cut in half through this migration. It’s a perfect example of how the Katalyst Commitment multiplies itself—allowing our customers to live up to their commitments as well.
When a Canadian toy manufacturer with no e-commerce experience approached Katalyst for assistance in growing its business, our team guided them through the entire process. By integrating their ERP and inventory management systems, its international production and distribution facilities were better consolidated. The team also designed a front-end experience catered to both B2C and B2B customers. As a result, the company‘s sales increased 20%.
“We do complex integrations of e-commerce with inventory management systems, CRM systems, and ERP systems,“ says Ghai. “Katalyst has the edge over competitors, with its in-house developed ERP software, which works seamlessly with Magento, Shopify, and other industry-leading e-commerce systems.“
Why It‘s Necessary
Though e-commerce has seen consistent and tremendous growth over the last two decades—online shopping made up 0.8% of retail sales in the United States in 2000; it accounted for 10.5% in 2019—the global pandemic will likely have lasting effects on the e-commerce industry.
Choosing the right e-commerce platform for your business is no easy task. It requires clear discernment and realizing which functionalities are most critical to your organization. The investment, though, is quite fruitful, leading to new opportunities for outreach with the ability to reach a global audience 24/7, unparalleled access to obtaining customer data, faster product availability and increased sales, and significantly reduced costs compared to a brick and mortar location. Perhaps most importantly, e-commerce is the direction in which the retail industry is moving—it’s necessary to meet customers where they already are.
Don‘t wait any longer to elevate your e-commerce operations. Reach out to the experts at Katalyst to schedule a consultation, and we‘ll work together to develop the best strategies for success.
