Outcome-based and innovative On-Demand delivery models to drive down costs
SAP On-Demand Managed Services
The current disruption has forced all enterprises to redefine operating models and balance short term actions while keeping a long-term view to emerge stronger. To help navigate these times, Katalyst offers an On-Demand managed services model that will reduce your SAP application support costs by 20-30%.
Outcome-Based
Pay Only for Services Consumed
Lower Cost
Use as needed
Pay only for services consumed
Lower TCO
Scalability
Various seniority levels and skillsets
24/7 delivery support
Scale as per demand
Predictability
Dedicated service delivery manager
Service levels to measure
results & performance
Demand planing to ensure that
resources are readily available
Experienced Resources
High skilled resources with
required specialization
Deep SAP experience across
implementation and support projects
Service Offering
Katalyst provides SAP On-Demand Managed Services to help you better manage and run your core business processes across the SAP suite of products.
- ERP: SAP S/4 HANA, SAP ECC 6.0 and lower
- CRM & Customer Experience (Sales, Service, Marketing, Commerce and Customer Data)
- Analytics: SAP Analytics Cloud, SAP BusinessObjects, SAP BW4HANA, and SAP BW on HANA
On-Demand SAP managed services offered include,
Functional Support
Technical Support
24/7 Basis monitoring & Support
Execution Model
| Execution Model | ||
|---|---|---|
| Type of Ticket | Priority | Execution Model |
| Service Request/Problem Ticket | High | Onshore - Remote |
| Service Request | Medium/Low | Blended model: Shared remote resources located onshore/offshore |
| Projects / Mini-Project (>480 hours) | Not applicable | Shared or dedicated resources located onsite/offshore |
Benefits of Katalyst
SAP On-Demand Managed Services
- Flexibility to optimize the resource skill-sets with your business needs, as required.
- Transparency of resource skill/experience level and clarity of the pricing structure
- Service level agreements guarantee the Predictability of our service.
- Flawless Execution with dedicated service delivery manager ensuring on-time, on-budget delivery
- Lower overall Project Costs with our pay-as-you-consume model.
